Is Magento 2 Login as Customer Beneficial For Your Store?

When you are running a Magento store, it is crucial for you to provide as much ease to your customers as possible. You need to make sure you are doing your best in order to make the shopping experience of your customers easy and smooth. But, many times your customers may face certain issues when it comes to shopping from your Magento store.

Sometimes you are able to solve the issues that your customers are facing in your Magento store. But many times, you may be unable to solve their issues as they can only be fixed from their customer account. That’s when Magento extensions come into role. With Magento 2 login as customer extension, store admins can have access to any customers’ account. You won’t need any username or password to get access to your customers account on your Magento store with this extension.

Is Magento 2 Login as Customer Beneficial For Your Store

There are many benefits that you may get when you choose to install an extension on a Magento store. Any extension for Magento store can be installed based on the requirements of the business and the type of the business. Some benefits of Magento 2 Login as customer beneficial for your business.

Look at Your Store From Customers’ Eyes

For many store owners, it is crucial to have a look at their Magento store from the Customers’ side. To identify any issues in the Magento store, or to solve any issue that the customer may be facing, installing the Login as Customer extension can be very beneficial.

Use Login as Customer Button to Login to Any User Account

With this extension, it is easier for a store owner to login to any user’s account in just a single click. This helps in solving any customer issues by logging in with their user account. You can simply log in from your customers’ account, analyse the issues that they might be facing and solve the same.

Solve Customer Shopping Issues

If the customer is facing any issues while shopping online, you can simply login from their account and solve the issues that they are facing. If the customers are facing checkout issues, it may lead to cart abandonment and the loss in revenue. You can simply login from the customer account and solve the issues that they might be facing.

Using an extension can be very useful when it comes to improving the functionality of your Magento store. But one should always keep in mind that any extension should only be installed if you need that extension based on the requirements of your business and the business goals.