Best Magento Extensions to Encourage Customer Engagement In Your Store

According to human psychology, we usually like to spend our precious money on what we like. But, there are many of us who will pay even more if we get a significant amount of support. Doesn’t matter what kind of product you sell through your eCommerce store, improving customer engagement can be your best bet when it comes to boosting your revenue. Better customer support not only encourages customer engagement but can help massively in attracting new customers and also retaining the old ones. 

 

 

Magento is the best option for anyone who is looking to take their business online. Though the platform offers an array of functionalities in itself, a store merchant can improve the features of the store based on what they want through different extensions available for Magento. For any business, especially an eCommerce business, customer engagement plays a vital role. There are a lot of ways in which customer experience can be improved through different Magento extensions, let’s learn about them.

Best Magento Extensions to Encourage Customer Engagement In Your Store

There are numerous extensions to choose from when it comes to Magento. These extensions are developed by professionals of Magento development companies and can help in improving the overall performance of your Magento store and therefore can help in driving more revenue.

Chat on WhatsApp Extension

When you give your customers an option to chat with you (store owner), this can help in creating maximum customer engagement. By adding a Magento 2 live chat extension to your Magento store, your customers can easily communicate with you in case of any confusion regarding the product that they might be interested in buying. Discussion before purchase ensures that the customer is buying the right product that will serve all their needs.

Advanced Hide Price Extension

There can be many reasons why hide price Magento 2 extension can be helpful for your Magento store. When you choose to hide the price of a product on your Magento store, you get an opportunity to encourage your customers to reach out to you to ask about the price, and then you can persuade them why they should try your products. Apart from this, the hide price Magento 2 extension can help you collect desired information from your customers about what they like, contact details, products they might be interested in, and more.

Multi Chat on WhatsApp Extension

By adding a Magento 2 multichat extension, your customers can choose to interact with whoever they want to based on their requirements. The customers can choose the concerned person to talk to about any sort of issues that they may be facing. A multi-chat extension helps in improving the support provided by your Magento store and can help in building mutual trust.

Share Cart Extension

When your customers like something, you can give them an option to share the same with their loved ones. By adding a WhatsApp Share cart extension to your Magento store, you can definitely improve the performance of your store and encourage the indirect promotion of your products through your customers.

These are a few extensions that we think can help in improve the performance of your Magento store and can also help in boosting customer engagement in your Magento store. You can try these for yourself or get assistance from experts at Webiators to understand which extension can work well for your Magento store based on your requirements.

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