The Reasons Why E-Commerce Businesses Should Install Magento Whatsapp Extensions

Today, ecommerce businesses have immense potential to grow and reach a good number of global audiences. Nowadays, more people feel comfortable shopping online, as you can shop from anywhere using your handheld device. Therefore, both small and large businesses invest generously in developing online stores. You will find various frameworks for developing ecommerce stores, and Magento is one of them. Using this framework helps you to develop a powerful and seamless website.


The availability of various Magento 2 extensions is one of the biggest reasons business owners invest in this framework. For example, Magento 2 Whatsapp share cart helps business owners to render online shopping experiences through Whatsapp. Buyers find more convenience in purchasing through Whatsapp. If you want to use Whatsapp extensions to facilitate a better shopping experience for the buyers, you should use Magento 2 framework to develop the ecommerce store.

Magento 2 comes with many Whatsapp extensions, and it has a thriving community. Therefore, you can expect more advanced and updated Whatsapp extensions for your online store developed on the Magento 2 framework. In the following section, find the reasons to use the Whatsapp extensions for the ecommerce stores.

1. An Easy to Implement Ecommerce Chatbot 

Many websites and ecommerce stores have on-site chatbots, though buyers do not use them quite frequently. Rendering them a chatbot on Whatsapp is a better option, as it delivers a better experience to the buyers.

When buyers click on the chat button, they will be directed to Whatsapp, and the chatbot will start a conversation with the buyer. The good thing is that Whatsapp has both desktop and mobile versions. Therefore, everyone can access and use the chatbot to find the necessary information before purchasing a product.

2. Order Tracking

Magento 2 Whatsapp share helps the customers to track their orders on Whatsapp. Customers have to visit the website and log in to their profiles before tracking orders. After reaching the home page, they visit the profile page to find their orders. So, order tracking on the ecommerce website is a complicated thing at times.

With the assistance of the Whatsapp chatbot, buyers can now track their orders without any hassles. It takes only a few seconds to know the order's status and information on the probable delivery date.

3. Customer Feedback

Obtaining feedback helps businesses to make changes to their products and services. Most buyers do not leave feedback on the website after receiving the item. Buyers have to visit the product pages to leave feedback. But, the Whatsapp extension makes things easier. Buyers can now leave feedback on the products and buying experience using the Whatsapp chatbot.

Choosing the right extension is essential for installing a Magento 2 Whatsapp extension. Moreover, it would help to find a professional service provider for the job. Integration of the Whatsapp extensions to the ecommerce store will make the online store more productive. At the same time, it will improve the overall customer experience. A seamless customer experience is essential today for the success of an online business.

To know more, visit https://store.webiators.com/

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