Reasons You Need Chat on WhatsApp Feature on Your Website
There are many, MANY reasons you need a chat on WhatsApp feature on your website. From making it easier for customers to contact you to help them share product-related information and resolve queries, there are numerous ways customers can use your website and WhatsApp together. Here we have listed the reasons and the way to achieve this functionality through an easy Share on WhatsApp extension for Magento.
The option to chat on WhatsApp is the best method of communication with
your customers. You can invite them to a chat group for free! The ease
at which it is for your customer to communicate with you is the number
one reason you want this feature.
Having the chat on WhatsApp feature makes things so easy that people
really don't even realize they're using it. It saves time and money by
eliminating unnecessary phone calls and other methods of sales
conversations.
The chat on WhatsApp extension
gives users a way to communicate their thoughts and ideas in real-time,
which helps build trust with them as well as make your brand seem more
reputable in their eyes. It's a great way to engage with your customers.
Many brands have implemented this feature on their websites. They
realized that if people can simply message their brand rep online
instead of making phone calls that they are going to be more likely to
do business with them. There are also millions of people who simply
don't have time to write emails and wait for responses, so a chat on
WhatsApp feature is a great way to impress them with ease of doing
business with your company.
You can use this feature by installing the Chat on WhatsApp extension for Magento 2. A couple of things you need to keep in mind:
Your website must run Magento, as the Live Chat on WhatsApp extension is exclusively developed for website owners having their site run on the Magento platform. You also need to make sure that your website is designed professionally and has the option to use custom extensions.
The feature is a great way to make your customers happy. They don't have to make tons of phone calls in order to speak with someone about whatever they are interested in. Another benefit of having live chat on WhatsApp extension is that it allows you to answer questions in a very personalized way by using/sharing product-specific links and offers which makes it easier for the customer to browse the whole catalog and find what they are looking for.
Having your Magento website with the chat on WhatsApp extension will build trust and credibility with your customers which is essential in any business relationship. It's much easier and faster than going through email exchanges, so it allows you to build better relationships faster with your customers.
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